Why Buy From Us
Why Buy From PelletGrillPros.com?
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!
Here are the top 7 reasons to buy from PelletGrillPros.com
100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure. If you'd like to learn more, see our Online Security page.
Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving our warehouses so we know that you’ll be happy with the product that arrives at your door.
Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships. To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.
Authorized Dealers - PelletGrillPros.com is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.
Volume Discounts - Are you are looking to buy a large quantity of one item? Send us an email at info@PelletGrillPros.com and we may be able to offer special pricing for larger volume purchases.
Purchase Orders Accepted - If you are a School, Government Agency or large business that would like to utilize this option, please email us at Sales@PelletGrillPros.com or call (888) 697-3111 and we will get in contact with you right away.